SHIPPING TO ALL EUROPE. All items are handmade & may take up to two weeks to ship.

PRIVACY POLICY

Updated on 2024-05-13

L’ATELIER JONE (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how L’ATELIER JONE collects, uses, and discloses your personal information.

This Privacy Policy applies to our website, https://www.latelierjone.com, and its associated subdomains (collectively, our “Service”), along with our application, L’ATELIER JONE. By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to L’ATELIER JONE, which is responsible for your information under this Privacy Policy.
  • Platform: Any internet website, web application, or digital application face-to-face public of L’ATELIER JONE.
  • Country: Where L’ATELIER JONE or the owners/founders of L’ATELIER JONE are based, in this case, Copenhagen.
  • Customer: Refers to the company, organization, or person that signs up to use the L’ATELIER JONE Service to manage the relationships with their consumers or service users.
  • Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit L’ATELIER JONE and use the services.
  • IP address: Each device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: Refers to those individuals who are employed by L’ATELIER JONE or are under contract to perform a service on behalf of one of the parties.
  • Personal data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification of a natural person.
  • Service: Refers to the service provided by L’ATELIER JONE as described in the relative terms (if available) and on this platform.
  • Third parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: The site of L’ATELIER JONE, which can be accessed via this URL: https://www.latelierjone.com
  • You: A person or entity that is registered with L’ATELIER JONE to use the Services.

What information do we collect? We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Phone numbers
  • Emails
  • Mailing addresses
  • Debit/credit card numbers
  • Password

When does L’ATELIER JONE use end-user information from third parties? L’ATELIER JONE will collect the end-user data necessary to provide the L’ATELIER JONE services to our customers. End users may voluntarily provide us with information they have made available on social network websites. If you provide us with such information, we may collect publicly available information from the social network websites you indicated. You can control the amount of information that social network websites make public by visiting these websites and changing your privacy settings.

When does L’ATELIER JONE use customer information from third parties? We receive information from third parties when you contact us. For example, when you send us your email address to show interest in becoming a L’ATELIER JONE customer, we receive information from a third party that provides automatic fraud detection services to L’ATELIER JONE. Occasionally, we also collect information that is made available to the public on social network websites. You can control the amount of information that social network websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties? We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our affiliated companies and business partners, both current and future, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may contract with trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the platform, database storage and management, email management, storage marketing, credit card processing, service and product order fulfillment. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share parts of our log file data, including IP addresses, for analytical purposes with third parties, such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technographics, such as connection speed, whether you have visited the platform in a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, researches, and reports for us and our advertisers.

We may also disclose personal and non-personal information about you to the government, law enforcement officers, or private parties as we, at our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with court orders, laws, rules, and regulations.

Where and when is customer and end-user information collected? L’ATELIER JONE will collect the personal information you send to us. We may also receive personal information about you from third parties as described above.

How do we use the information we collect? Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our platform (we continuously strive to improve what our platform offers based on the information and feedback we receive from you)
  • To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

How do we use your email address? By submitting your email address on this platform, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the unsubscribe link or other opt-out option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized ads to specific people who have opted to receive our communications. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. However, if you have provided us with the same email address through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information? We retain your information only as long as we need it to provide you with L’ATELIER JONE and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with to carry out services on our behalf. When we no longer need to use your information and it is not necessary to retain it to comply with our legal or regulatory obligations, we will remove it from our systems or depersonalize it so that we cannot identify you.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. However, we cannot guarantee the absolute security of the information you transmit to L’ATELIER JONE nor guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries? L’ATELIER JONE is incorporated in Copenhagen. The information collected through our website, through direct interactions with you, or through the use of our support services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the greatest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the transborder transfer and hosting of such information.

Is the information collected through the L’ATELIER JONE Service secure? We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information? The rights you have to request updates or corrections to the information L’ATELIER JONE collects depend on your relationship with L’ATELIER JONE. Personnel may update or correct your information as detailed in our internal employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Please be aware that it is technologically not feasible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent practicable and technically feasible.

If you are an end user and would like to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Business Sale We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of L’ATELIER JONE or any of its Corporate Affiliates (as defined herein), or that portion of L’ATELIER JONE or any of its Corporate Affiliates with which the Service is associated, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with L’ATELIER JONE, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law This Privacy Policy is governed by the laws of {{country}} without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-U.S. framework.

The laws of {{country}}, excluding its conflicts of law rules, shall govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws.

By using L’ATELIER JONE or communicating with us directly, you are accepting this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website nor use our services. Continued use of the website, direct interaction with us, or after the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent We have updated our Privacy Policy to provide you with complete transparency into what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by L’ATELIER JONE. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising This platform may contain third-party advertisements and links to third-party sites. L’ATELIER JONE does not make any representation regarding the accuracy or suitability of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising keeps L’ATELIER JONE and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, discreet, and as relevant as possible.

Third-party ads and links to other sites where goods or services are advertised are not endorsements or recommendations by L’ATELIER JONE of the third-party sites, goods, or services. L’ATELIER JONE takes no responsibility for the content of the ads, the promises made, or the quality/reliability of the products or services offered in all such ads.

Advertising Cookies These cookies collect information over time about your online activity on the platform and other online services to make online ads more relevant and effective to you. This is known as interest-based advertising. They perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it’s very difficult for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.

Cookies L’ATELIER JONE uses “cookies” to identify the areas of our website you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain functionalities like videos may be unavailable, or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies Wherever you are located, you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.

Remarketing Services We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like it’s following people around the internet by serving ads on the websites and platforms they use most.

Payment Details With respect to any credit card or other payment processing details you have provided us, we commit to keeping such information secure at the highest standard possible.

Children’s Privacy We do not target any person under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are

aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to Our Privacy Policy We may update our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and our policies. Unless the law requires otherwise, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services We may display, include or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that L’ATELIER JONE is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of them. L’ATELIER JONE does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely for your convenience and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixel Facebook Pixel is an analytics tool that helps you measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: ensure that your ads are shown to the right people. Facebook Pixel may collect information from your device when you use the service. Facebook Pixel collects information that is stored according to its privacy policy.

Tracking Technologies

Cookies We use Cookies to enhance the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain functionalities such as videos may be unavailable, or you might be asked to enter your login details every time you visit the platform, as we could not remember that you had logged in previously.

Local Storage Local storage, sometimes known as DOM storage, provides web applications with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with enhanced capacity and without being stored in the HTTP request header.

Sessions We use “Sessions” to identify the areas of our website you have visited. A session is a small piece of data that your web browser stores on your computer or mobile device.

Information on the General Data Protection Regulation (GDPR) We may collect and use information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we will explain exactly how and why this data is collected, and how we maintain it protected from misuse or replication.

What is GDPR? The GDPR is a privacy and data protection regulation in the EU that regulates how businesses protect EU residents’ personal data and enhances the control that EU residents have over their personal data.

The GDPR is relevant to any globally operating company and not just to EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, hence we have implemented GDPR controls as our standard for all our operations globally.

What is Personal Data? Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The principles of data protection include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent manner and used only in a way that a reasonable person would expect.
  • Personal data should only be collected to fulfill a specific purpose and used only for that purpose. Organizations must specify why they need personal data when they collect it.
  • Personal data should not be kept longer than necessary to fulfill its purpose.
  • Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or transferred to another organization.

Why is GDPR important? GDPR adds new requirements regarding how companies must protect individuals’ personal data that they collect and process. It also increases the stakes for compliance by enhancing enforcement and imposing greater fines for breach. Beyond these facts, it’s simply the right thing to do. At L’ATELIER JONE, we strongly believe in the privacy of your data and already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual Rights under GDPR: Access, Portability, and Deletion of Data We are committed to helping our customers meet GDPR data subject rights requirements. L’ATELIER JONE processes or stores all personal data in services that are compliant with DPA and are fully audited. We store all conversations and personal data for a maximum of 6 years unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.

We recognize that if you work with EU customers, you must be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up as a self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here to answer any questions you may have about how to work with the API.

California Residents The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Data we collect and how we use it, the categories of sources from which we collect Personal Data, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:

  • Right to know and access. You can submit a verifiable request for information regarding the: (1) categories of Personal Data we collect, use, or share; (2) purposes for which categories of Personal Data are collected or used by us; (3) categories of sources from which we collect Personal Data; and (4) specific pieces of Personal Data we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to delete. You can submit a verifiable request to close your account and we will delete the Personal Data about you that we have collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA) CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we explained above.

CalOPPA users have the following rights:

  • Right to know and access. You can submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to delete. You can submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.
  • Right to request that a business that sells the personal data of a consumer, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

Contact Us Feel free to contact us if you have any questions.

Back To Top